Returns and Claims

Pending Phase 6 legal review.

This page is a temporary MDX placeholder for the ØN FRAME returns and claims policy. The final version will clarify the process for standard catalog products and made-to-order items.

What this document will cover

• timeframes and steps for requesting a return;
• expected product condition for returns;
• handling damaged or incorrectly shipped products;
• how claims relate to Stripe payments and refunds.

Current status

This placeholder exists so localized legal pages and footer navigation are functional before final legal review.